Thilakawardhana Club

Thilakawardhana Club

Welcome to Thilakawardhana Club, the official loyalty program exclusively for customers shopping through our online store at www.thilakawardhana.com. Designed to reward our loyal online customers, this program allows you to earn points on every purchase and enjoy valuable savings on future orders.

How to Enroll

Joining Thilakawardhana Club is easy and completely free:

  • Simply create or log into your account at https://thilakawardhana.com/account.
  • Upon your first online purchase, you will be automatically enrolled in the program.
  • No physical card is required — your loyalty is tracked through your online account.

How It Works

  • Earn 1 point for every Rs.100 spent on www.thilakawardhana.com.
  • 1 point = Rs.1 in redeemable value.
  • Points can be redeemed as discount vouchers of Rs.500, Rs.1,000, Rs.2,000, or Rs.5,000 on future online purchases.

Redemption Rules

  • Vouchers can be redeemed during checkout when your point balance qualifies.
  • Redemption options will be visible on the checkout page once eligible thresholds are met.
  • Partial redemptions (e.g., using Rs.750 worth of points) are not supported. You must redeem one of the preset voucher amounts.
  • Points cannot be redeemed for cash or transferred between accounts.

Loyalty Program Benefits

  • Lifetime membership with no renewal required.
  • Special promotions and bonus points campaigns during seasonal sales.
  • Exclusive access to loyalty-only online discounts and early product releases.
  • Notifications of offers via email or SMS (if opted-in).

 

Terms and Conditions

  1. Thilakawardhana Club is valid for online store purchases only at www.thilakawardhana.com.
  2. Points are awarded only for completed and paid orders. Cancelled, returned, or refunded orders will not earn points (or will result in point deduction).
  3. Points cannot be combined with other customer accounts or shared/transferred.
  4. Loyalty points are valid for 12 months from the date of issue and will automatically expire after this period.
  5. Redemption is subject to system availability and may not be available during website maintenance or technical outages.
  6. Thilakawardhana Textiles (Pvt) Ltd reserves the right to:
    • Modify or discontinue the loyalty program at any time without prior notice.
    • Adjust point values, redemption thresholds, and promotional benefits.
    • Cancel any membership that is deemed to be misused or fraudulent.
  7. In case of any disputes, the decision of Thilakawardhana Online will be final.

Customer Support

For inquiries or assistance regarding Thilakawardhana Club, please contact: